Frequently Asked Questions

What is turnaround time?

 

Standard Production is 5-7 business days plus shipping time, this excludes weekends and holidays.  Hours of operation are Monday through Friday 10:00AM to 6:00PM EST. Orders placed after production hours will be processed the next business day.  

**Please Note: Production Time on all Birthday Outfits is 14 business days plus shipping**

Can an order be rushed?

Rush orders can be placed; please contact the store before the order is placed so we can make sure your order can be accommodated. Rush charges may be applied at checkout.

**Please Note: Birthday Outfits cannot be rushed**

 What is shipping cost?

Orders ship out daily standard USPS 3-5 day shipping with a standard flat rate of $4.

Does Monograms An’ More except returns?

Please be advised that Monograms An’ More does not accept returns on personalized items unless an error was made during production. When placing an order please be sure that all names are spelled correctly

How should I enter a monogram for stitching?

Personalized items: All monograms should be typed in the order to be stitched.

Girls’ monograms are stitched First initial Last initial Middle initial

i.e.: Mary Anne Smith would be stitched MSA

 

Boys’ monograms are stitched First initial Middle initial Last initial

i.e.: John Allen Smith would be stitched JAS

 

 Boys' monograms in stacked block are stitched First initial Middle initial Last initial 

i.e.: Andrew Bryan Campbell would be stitched:  

 

 

Husband/Wife monograms are stitched Wife’s initial Last initial Husband’s initial

i.e.: John and Anna Baxter would be stitched ABJ

 

Names:

Names should be typed as spelled correctly including all hyphens, apostrophes, and capital letters.